January 2nd, 2012. Day 2. Sometimes I wonder why I have such a foul attitude. And then I remember I work in customer service. A woman came in tonight to return a movie she claimed that she’d already rented. Our system notifies us when a customer has already borrowed a movie, and she was pissed that we hadn’t told her she’d seen it before. I checked her borrowing history and she hadn’t rented the title before, so obviously she hadn’t borrowed the movie from us. According to her, it was our fault that she was too stupid to remember what movies she’s already seen. She wanted a refund as a reward for her idiocy. It was too hot today to argue with stupid people.

January 2nd, 2012. Day 2.

Sometimes I wonder why I have such a foul attitude. And then I remember I work in customer service.

A woman came in tonight to return a movie she claimed that she’d already rented. Our system notifies us when a customer has already borrowed a movie, and she was pissed that we hadn’t told her she’d seen it before. I checked her borrowing history and she hadn’t rented the title before, so obviously she hadn’t borrowed the movie from us. According to her, it was our fault that she was too stupid to remember what movies she’s already seen. She wanted a refund as a reward for her idiocy.

It was too hot today to argue with stupid people.